Frequently Asked Questions

• How does membership work?

  

  Storyblocks provides affordable subscriptions to high-quality stock video, audio, and image libraries. Subscriptions can be purchased separately or include access to all three. Your subscription will provide access to download from our Member Library content.

• What if I want to change plans or cancel my account?

  

  To make changes to your membership status, simply visit your Billing & Subscriptions page. You can cancel anytime—otherwise your account will automatically renew at the end of each billing cycle.
  
  If you’d like to switch to a different plan, just email support@storyblocks.com.

• How often does Storyblocks add new content?

  

  We add new content to our Member Library daily. We look at the most frequent search terms and find footage to fill those gaps.

• What’s the difference between a license that covers an individual and a license that covers a business?

  

  Individual plans and Business plans differ based on who the license is written to cover. To learn more, check out our License Comparison Page.

• What if my company or client requires specific licensing terms?

  

  Talk to our Enterprise team! We’ll customize a plan just for your business.

• What is “indemnification” and why does it matter?

  

  “Indemnification” is a legal guarantee that any and all content used, as provided for in the contract, will not infringe on the intellectual property rights of any third party. We bet our own money on it! If any issue does arise, we’ll ensure you’re covered up to your indemnification limit—that’s $20,000 for Individual License holders and up to $1M for Business license holders. If you’re interested in enhanced indemnity, talk to our Enterprise team.